Our stay at the Ilikai through the site was superb. We stayed on the 11th floor, logoon side ocean views. I never bother writing reviews, but because the experience was so good I had to write something, so that I could help others be comfortable making the right decision. To begin with, I like the process of paying upfront. This means you don't have to give credit card details, and know exactly how much your up for - easier to budget. Upon receipt of payment you are emailed codes to the room, plus internet passwords. I love the key-less entry to your room, I think this is a great idea and means you dont have to worry about losing cards or them not working. I also like not having to check in with the front desk, the entire process is seamless, when you arrive you can shoot straight up to your room, no line ups, nothing, and upon arriving, the codes worked, the internet worked, and the room looked exactly like the pictures. And the views are simply breathtaking...... nice big balcony, we were very impressed and were beaming with excitement of the prospect of spending 3 weeks here. The entire stay was a dream. Everything went smoothly. Our stay was for 3 weeks, so eating out every night was not an option. Luckily the apartment is walking distance to the big shopping centre, I did a few trips there to buy food, which saved money on eating out. The kitchen is well stocked, and we cooked up some nice meals, eating them from the nice big balcony. There are plenty of restaurants around there if your feeling lazy too. There are plenty of lifts in the hotel, and they are fast, which means no down time waiting when moving to and from your room. I required a fast reliable internet connection, the rooms have wired and wireless connections, and for the entire time we didnt have any problems servicing 2 laptops. Scott was always available on the phone, and was prompt and happy to answer any queries. On our last day our flight didn't leave until 10pm, so he was nice enough to organize a late check out of 8pm!!! What a legend, and thanks again Scott. In addition there is an excellent surf break right outside the doorstep of ilikai. Each morning I would brew up some Kona coffee from the coffee machine in the room (yum yum) drink it on the balcony and marvel at the consistent surf. It would take me literally 5minutes to be in the surf from the room, and every day i would spend at least 2 hours in the water. I found the locals who surfed there very friendly, so long as you respect general surf rules and are nice to them (which isn't hard to do, cause they are so friendly). We are loved our stay at the Ilikai and will be doing it again for sure. Aloha!