We had a great time in the Ilikai Towers we found on , our flight was a red eye that arrived at 6 in the morning and I was thus worried about an early check in situation. Scott was very helpful and told me that if no one was staying in the room the night before we would be able to get in early as well. The morning of our arrival, there was a little glitch with the door lock but things were fixed very quickly after a phone call. The room was excellent and exceeded our expectations, everything clean, modern and comfortable with a beautiful view. On the last day of our trip, even though check out was supposed to be in the morning, our flight was at 11 pm. I called again and asked if there was any way for a late check-out, to my surprise, after mentioning our 11 pm flight, we were granted permission to stay in the room until 9 pm! Once again, we were extremely satisfied with our stay and with the flexibility and service! Would definitely book through them again the next time we're in Hawaii. Thank you!